About The Position

Nordstrom is hiring a Commission Sales employee in Men's Sportswear. This professional sales role focuses on providing personalized customer service, building customer relationships, and meeting sales goals. In Men's Apparel, the employee helps customers create complete wardrobes suited to their lifestyles, careers, and special occasions, using styling expertise across sportswear, suiting, and coordinating items such as belts, socks, underwear, shoes, and accessories. The role includes delivering Nordstrom's 5-Point Selling Standard, growing a personal customer base through in-store interactions and digital tools, and following up with customers to encourage ongoing business. Employees help keep the department customer-ready, maintain product knowledge, and contribute to a positive, productive team environment. Schedules vary according to business needs and may include evenings, weekends, holidays, and event shifts, as well as occasional support for other departments. The work involves continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, and frequent hand use for grasping and manipulating merchandise. Employees handle bulky or awkward items, including reaching overhead, regularly lift items up to 10 pounds, and occasionally lift items up to 25 pounds. The listed hourly pay range is $16.15–$16.15. Commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%; the position may also be eligible for performance-based incentives or bonuses.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped items, including reaching overhead; regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to earn customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
  • Stay current on product knowledge and trends and serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
  • Help customers build complete wardrobes by coordinating casual and dress apparel, sportswear, suiting, and finishing pieces.
  • Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; provide occasional support to other departments as needed.

Benefits

  • Medical and vision insurance options
  • Dental insurance
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance options
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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