Seasonal & Regular Commission Sales - King of Prussia

Nordstrom•King Of Prussia, PA

16h•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees for its King of Prussia location. This professional sales role focuses on providing excellent customer service, building customer relationships, sharing fashion and product expertise, and meeting sales goals. Depending on the department, employees may assist customers with apparel, shoes, lingerie, kids’ products, jewelry, handbags, accessories, luggage, or home goods. The role includes personalized recommendations, styling and fit guidance, and customer follow-up to encourage lasting relationships and repeat business. Employees deliver Nordstrom’s 5-Point Selling Standard, build a personal customer base through in-store interactions and digital tools, and maintain a customer-ready department. Schedules vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support of other departments. The role requires frequent movement and handling merchandise throughout each shift.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback that builds trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Provide department-specific product advice, styling, sizing, fit assistance, and recommendations.