Seasonal Client Associate - King of Prussia

TravisMathew • King of Prussia, PA

2d • Onsite

About The Position

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting a sales culture within the retail store to achieve or exceed sales, KPI, and profitability goals. The role involves serving clients, supporting repeat business, maintaining product knowledge, and helping create a welcoming, productive store environment.

Requirements

• At least 1 year of experience in a client-services-related capacity.
• Proficiency in Microsoft applications.
• Proficiency in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Provide approachable and efficient sales and service on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of seasonal apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open, and inviting environment for in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including the front of house and stock space.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed