Seasonal & Regular Commission Sales - King of Prussia

Nordstrom•King Of Prussia, PA

5d•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees for its King of Prussia location. This professional sales role focuses on delivering strong customer service, building customer relationships, meeting sales goals, and creating an experience that encourages customers to return. Sales employees may work in departments including Women's Apparel, Shoes, Men's Apparel, Lingerie, Kids Apparel & Shoes, and Jewelry, Handbags, Accessories & Luggage. Department-specific service includes styling, fit and product guidance, personalized recommendations, and helping customers select merchandise for their needs and lifestyle. Employees deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They develop a personal customer base through in-store interactions, outreach, and digital tools, and use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to support ongoing customer relationships. The position also includes maintaining a customer-ready department and contributing to a positive, productive team environment. Hours vary by week based on business needs. Employees must be able to work a flexible schedule, including evenings, weekends, and holiday or event shifts, and may occasionally support other departments. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and use of hands. Employees handle bulky or awkward merchandise, reach overhead to lift items, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds. The listed pay is $16.15 per hour. Commission varies by merchandise sold: apparel, shoes, and accessories typically range from 3% to 14.5%; Beauty and Men's Fragrance sales roles typically receive 3%. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources, subject to eligibility requirements.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs, including evenings, weekends, and holiday or event shifts.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Ability to frequently use hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching overhead to lift them; regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable to results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns and merchandise recovery, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
Provide department-specific product, styling, sizing, and fit guidance to customers.
Work a flexible schedule that meets business needs, including evenings, weekends, and peak periods, and occasionally support other departments.