Sales Associate, King of Prussia Mall

Knitwell Group•King of Prussia, PA

6d•Onsite

About The Position

Talbots is hiring a Sales Associate at its King of Prussia store. The associate provides exceptional, meaningful customer service, promotes products, and builds relationships with customers and the brand. The role supports store business and the management team, uses fashion and product knowledge to style customers and recommend items, and works toward sales and service metrics. It also includes customer outreach, appointment setting, operational projects, and participating in coaching and learning opportunities. This is a regular part-time position with an availability requirement of 15 to 20 hours per week, including flexibility for evenings, weekends, and holidays.

Requirements

Demonstrated selling competence, styling expertise, and a love of fashion.
Ability to create, build, and cultivate relationships.
Ambition and passion for achieving goals individually and as part of a store team.
Excellent verbal communication skills and a high level of integrity.
Technological competency to navigate a computer, iPad, or handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving regularly, and standing for extended periods.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 pounds.
Availability for 15 to 20 hours per week, including evenings, weekends, and holidays based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Actively assist the management team in building store business.
Use Concierge and other service enhancers to build strong customer relationships.
Serve multiple customers at a time and handle concurrent tasks or projects.
Stay informed about fashion trends, new arrivals, and product details such as fit, color, and style.
Use product knowledge and fashion expertise to create outfits and suggest products that meet customers’ needs.
Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.