Seasonal Commission Sales - Accessories - King of Prussia

Nordstrom•King of Prussia, PA

6d•Onsite

About The Position

This seasonal commission sales role in Nordstrom’s Accessories department focuses on delivering excellent customer service, building customer relationships, and meeting personal sales goals. The employee uses fashion and product expertise to recommend accessories that suit customers’ styles and needs, and educates them about product features, materials, craftsmanship, and brand differences. The role follows Nordstrom’s 5-Point Selling Standard and uses outreach and digital tools to develop a personal customer base and encourage repeat business. It also involves maintaining a customer-ready department, staying informed about products and trends, and supporting teammates. Scheduling varies according to business needs and includes evenings, weekends, and holiday or event shifts; occasional support of other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching overhead and lifting them.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Maintain current product and trend knowledge and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book customer tracking.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
Occasionally support other departments as needed.