Seasonal Commission Sales - Men's Sportswear - Valley Fair

Nordstrom•San Jose, CA

About The Position

Nordstrom is hiring a seasonal commission sales employee in Men's Sportswear at Valley Fair. The role focuses on providing excellent customer service, meeting sales goals, and building customer relationships. In Men's Apparel, the employee helps customers create coordinated wardrobes for their lifestyles, careers, and special occasions, drawing on styling knowledge across sportswear, suiting, and accessories. Employees use Nordstrom's 5-Point Selling Standard and digital tools to deliver personalized service, cultivate repeat business, and support the department's day-to-day operations. The position requires a flexible schedule based on business needs, including evenings, weekends, and holidays or event shifts, and may occasionally involve supporting other departments. Hours vary by week. The listed pay is $20.60 per hour. Commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching overhead to lift them.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals, remaining accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods; occasionally support other departments.
Follow up with customers using the 2-2-2 Method, encourage Nordy Club enrollment, and use Personal Book to make outreach personal.