Seasonal Commission Sales - Women's Apparel - Valley Fair

Nordstrom•San Jose, CA

About The Position

Nordstrom is hiring a seasonal Commission Sales employee in Women's Apparel at Valley Fair. The role centers on delivering excellent customer service, building customer relationships, meeting personal sales goals, and helping customers choose apparel that suits their needs and style. Sales associates listen to customers, offer styling and fit suggestions, stay knowledgeable about fashion and product trends, and recommend alterations or tailoring when appropriate. The position uses Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. Associates build a personal customer base through in-store interactions, outreach, and digital tools, including follow-up using the 2-2-2 Method, Nordy Club enrollment, and Personal Book. They also help keep the department customer-ready and support team productivity. Hours vary with business needs. The schedule may include evenings, weekends, holidays, event shifts, and occasional support in other departments. The stated pay is $20.60 per hour; commission for apparel sales typically ranges from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Benefits are subject to eligibility requirements.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory count.
Maintain product and fashion-trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.
Help customers build wardrobes by listening to their needs, offering styling suggestions, and recommending alterations or tailoring when appropriate.