Seasonal Commission Sales - Women's Apparel - Century City

Nordstrom•Los Angeles, CA

1d•Onsite

About The Position

This is a seasonal commission sales role in Women's Apparel at Nordstrom's Century City location. The role focuses on delivering excellent customer service, building customer relationships, meeting personal sales goals, and helping customers select clothing for everyday wear and special occasions. Sales employees provide styling and fit advice, maintain product knowledge, and recommend alterations or tailoring when appropriate. The schedule varies based on business needs and may include evenings, weekends, holidays, and event shifts, with occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and fashion trends to serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help keep the department productive.
Use the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book to develop lasting customer relationships and repeat business.
Remain flexible to support business needs, including varied hours and occasional work in other departments.