Seasonal Commission Sales - Accessories - Century City

Nordstrom•Los Angeles, CA

About The Position

This seasonal commission sales role in Accessories at Nordstrom focuses on delivering excellent customer service, building customer relationships, and meeting personal sales goals. The position serves customers shopping for jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories. Sales employees use fashion and product knowledge to recommend items suited to customers’ style and needs and explain product features, materials, craftsmanship, and brand differences. The role follows Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. Employees build a personal customer base through in-store interactions, outreach, and digital tools, and use the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book to support customer relationships. Schedule hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use for grasping, fine manipulation, pushing, and pulling. Employees handle bulky or awkward items, including reaching overhead, and regularly lift up to 10 pounds and occasionally up to 25 pounds. The stated pay range is $18.80 per hour. Commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses. Benefits offered include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs, including evenings, weekends, and peak periods.
Ability to move continuously for 6–8 hours per shift and frequently bend, twist, squat, flex, reach, and use hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, reach overhead, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
Support other departments when needed.