Seasonal Commission Sales - Accessories - Century City

Nordstrom•Los Angeles, CA

About The Position

This seasonal commission sales role is in Nordstrom's Jewelry, Handbags, Accessories & Luggage department. The employee helps customers find accessories that suit their style and everyday needs, using product and fashion expertise to explain features, materials, craftsmanship, and brand differences. The role centers on providing excellent customer service, building customer relationships, and achieving personal sales goals. The employee follows Nordstrom's 5-Point Selling Standard, develops a personal customer base through in-store and digital outreach, and offers honest style and fit feedback. They keep the department customer-ready, maintain current product and trend knowledge, and contribute to a positive, productive team environment. The schedule varies according to business needs and may include evenings, weekends, holidays, event shifts, peak periods, and occasional support for other departments. Applications are accepted on an ongoing basis.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer style and fit feedback to customers to build trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build customer relationships through follow-up using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, event shifts, and peak periods; occasionally support other departments.