Commission Sales - Accessories - Pentagon City

Nordstrom•Arlington, VA

About The Position

Nordstrom is hiring for a professional commission sales role in Accessories. The employee helps customers feel good and look their best by providing attentive service, building relationships, and meeting sales goals. In Jewelry, Handbags, Accessories & Luggage, the role involves recommending products such as jewelry, handbags, wallets, luggage, scarves, and sunglasses based on customers’ style and needs, while explaining product features, materials, craftsmanship, and brand differences. The role requires delivering Nordstrom’s 5-Point Selling Standard, building a personal customer base through in-store interactions and digital outreach, offering styling and fit feedback, maintaining product knowledge, and keeping the department customer-ready. Hours vary according to business needs, including evenings, weekends, and holidays or event shifts. Occasional flexibility to support other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book customer-tracking tool.
Work varied hours based on business needs, including evenings, weekends, and peak periods.