Seasonal Commission Sales - Accessories - Fashion Valley

Nordstrom•San Diego, CA

3d•Onsite

About The Position

This is a seasonal professional sales role in Nordstrom’s Accessories department at Fashion Valley. The employee provides customer service and fashion guidance, recommends merchandise suited to customers’ styles and needs, and helps customers understand product features, materials, craftsmanship, and brand differences. The role has sales goals and commission potential, and focuses on building lasting customer relationships and encouraging repeat business. The position also supports the department’s day-to-day operations, including keeping merchandise stocked and customer-ready, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts. Employees work a flexible schedule based on business needs, including evenings, weekends, and peak periods, and may occasionally support other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and use of hands; handling bulky or awkward items; reaching overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery.
Participate in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
Occasionally support other departments as needed.