Seasonal Commission Sales - Accessories - Ridgedale

Nordstrom•Minnetonka, MN

About The Position

This seasonal commission sales role is in Nordstrom’s Jewelry, Handbags, Accessories & Luggage department. The employee helps customers find accessories that fit their style and everyday needs, using product and fashion knowledge to explain features, materials, craftsmanship, and brand differences. The role focuses on delivering a positive customer experience, building lasting relationships, and meeting personal sales goals. The employee uses Nordstrom’s 5-Point Selling Standard, develops a personal customer base through in-store and digital outreach, provides style and fit feedback, and follows up with customers. Department responsibilities include stocking, re-merchandising, markdowns, merchandise recovery, and participating in bi-annual inventory. The employee contributes to a productive team and keeps current on products and trends. Hours vary according to business needs. The role requires flexibility for evenings, weekends, holidays, event shifts, peak periods, and occasional support of other departments. Continuous movement and frequent handling of merchandise are required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns, recovering merchandise, and participating in bi-annual inventory counts.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, event shifts, and peak periods; occasionally support other departments.