Seasonal Commission Sales - Accessories - Alderwood Mall

Nordstrom•Lynnwood, WA

5d•Onsite

About The Position

This seasonal commission sales role in Accessories at Nordstrom focuses on delivering excellent customer service, building customer relationships, and meeting personal sales goals. The employee uses fashion and product knowledge to recommend accessories—including jewelry, handbags, wallets, luggage, scarves, and sunglasses—that suit customers’ styles and everyday needs, and explains product features, materials, craftsmanship, and brand differences. The role follows Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. It also involves building a personal customer base through in-store interactions, outreach, and digital tools, and supporting department operations and a positive team environment. Work schedules vary according to business needs and may include evenings, weekends, holidays, and event shifts. The role may occasionally support other departments. The listed hourly pay range is $21.90–$21.90. Commission varies by merchandise; apparel, shoes, and accessories sales typically range from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in customer interactions: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule that meets business needs, including evenings, weekends, and peak periods.
Occasionally support other departments as needed.