Seasonal Commission Sales - Accessories - Alderwood Mall

Nordstrom•Lynnwood, WA

6d•Onsite

About The Position

Nordstrom is hiring a seasonal commission sales employee for its Accessories department at Alderwood Mall. The role focuses on delivering excellent customer service, building customer relationships, meeting sales goals, and providing a fashion-forward shopping experience. The employee will use product and style expertise to recommend accessories—including jewelry, handbags, wallets, luggage, scarves, and sunglasses—that suit customers’ styles and needs, while explaining product features, materials, craftsmanship, and brand differences. The position requires a flexible schedule based on business needs, including evenings, weekends, and holiday or event shifts. Hours vary by week, and occasional support for other departments may be required. This is a physically active role involving continuous movement and handling merchandise.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Able to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns, recovering merchandise, and participating in bi-annual inventory counts.
Maintain current product and trend knowledge and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule that may include evenings, weekends, holidays, event shifts, and occasional support for other departments.