Seasonal Commission Sales - Shoes - Alderwood Mall

Nordstrom • Lynnwood, WA

2d • Onsite

About The Position

Nordstrom is hiring for a seasonal commission sales role in Shoes. The position focuses on helping customers find the right footwear through personalized service and product expertise. Associates build customer relationships, provide style and fit guidance, work toward sales goals, and help maintain a productive, customer-ready department. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. The role may occasionally require flexibility to support other departments.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to meet the listed physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing and reaching, frequent hand use, handling bulky items, and regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Provide honest style and fit feedback, present curated footwear selections, and assist customers with fitting, buckling, and lacing.
• Set and achieve personal sales goals and remain accountable for results.
• Maintain a customer-ready department through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Contribute to a positive team environment, communicate openly, and help keep the department productive.
• Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
• Work a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k), insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed