Seasonal & Regular Commission Sales - Men's Apparel - Alderwood Mall

Nordstrom•Lynnwood, WA

5d•Onsite

About The Position

Nordstrom is hiring a seasonal and regular commission sales employee for Men's Apparel at Alderwood Mall. The role focuses on delivering excellent customer service, building customer relationships, meeting personal sales goals, and creating a welcoming, productive team environment. The employee will help customers build complete wardrobes by styling casual and dress apparel, suiting, sportswear, and complementary items such as belts, socks, underwear, shoes, and accessories. Sales employees follow Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They use in-store interactions, outreach, digital tools, the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book to build a loyal customer base. Hours vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support in other departments. The role may involve seasonal or regular employment.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the stated physical requirements: continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise, including reaching and lifting items above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts; occasionally support other departments.