About The Position

At Nordstrom, sales employees contribute to the company’s service culture and reputation by providing excellent customer service, working as a team, and meeting sales goals. This professional sales role offers commission-based earning potential. In Men's Apparel, the employee helps customers build complete wardrobes suited to their lifestyles, careers, and special occasions, drawing on styling knowledge across sportswear, suiting, and coordinating apparel, shoes, and accessories. Employees deliver Nordstrom’s 5-Point Selling Standard, develop customer relationships through in-store interactions and digital outreach, provide style and fit guidance, and pursue personal sales goals. They maintain a customer-ready department, stay informed about products and trends, and contribute to a productive, positive team environment. Schedules vary according to business needs and include evenings, weekends, and holidays or event shifts. Occasional support for other departments may be required.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped merchandise, including reaching and lifting items overhead.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Give customers honest, confident style and fit feedback to build trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Build customer relationships using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book tool.
  • Work varied hours, including evenings, weekends, holidays, or event shifts, and occasionally support other departments.

Benefits

  • Medical, vision, and dental coverage options.
  • Retirement benefits.
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • Position may be eligible for performance-based incentives or bonuses.
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