Commission Sales - Men's Apparel - Aventura

Nordstrom•Aventura, FL

About The Position

Nordstrom is hiring a Commission Sales employee in Men's Apparel. The role focuses on providing excellent customer service, building relationships, meeting sales goals, and creating a shopping experience that encourages customers to return. The employee helps customers put together complete wardrobes suited to their lifestyles, careers, and special occasions, drawing on styling knowledge across sportswear, suiting, and coordinating items such as belts, socks, underwear, shoes, and accessories. The role requires delivering Nordstrom's 5-Point Selling Standard, developing a personal customer base through in-store interactions and digital tools, and providing trustworthy style and fit guidance. Employees maintain a customer-ready department, stay informed about products and trends, collaborate with teammates, and use follow-up practices and customer-tracking tools to build lasting relationships. Hours vary according to business needs and may include evenings, weekends, holidays, events, and occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, and recovering merchandise.
Participate in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book customer-tracking tool.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, events, and occasional support for other departments.