Seasonal Commission Sales - Active & Lingerie - Alderwood Mall

Nordstrom•Lynnwood, WA

6d•Onsite

About The Position

Nordstrom is hiring a seasonal commission sales employee for the Active and Lingerie departments at Alderwood Mall. The role focuses on providing excellent customer service, building customer relationships, meeting sales goals, and creating shopping experiences that encourage customers to return. Employees help customers select apparel for everyday wear and special occasions, provide styling and fit guidance, and recommend alterations or tailoring when appropriate. In Lingerie, employees conduct bra fittings in the fitting room, measuring customers and offering fit and style guidance; Nordstrom provides training on the bra fitting process. Sales employees use Nordstrom's 5-Point Selling Standard, develop a personal customer base through in-store interactions, outreach, and digital tools, and follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book. They also maintain a customer-ready department, stay informed about products and trends, and contribute to a positive and productive team environment. The schedule varies according to business needs and includes evenings, weekends, holidays, and event shifts. The position may require occasional flexibility to support other departments. The stated hourly pay range is $21.90–$21.90. Commission rates vary by merchandise; apparel, shoes, and accessories sales typically range from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources, subject to eligibility requirements.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Able to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer style and fit guidance, including honest feedback and styling suggestions, and recommend alterations or tailoring when appropriate.
Conduct bra fittings in the fitting room by measuring customers and providing fit and style guidance.
Set and achieve personal sales goals and remain accountable for results.
Maintain a customer-ready department through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts, and occasionally support other departments.