Seasonal Commission Sales - Accessories - Fashion Valley

Nordstrom•San Diego, CA

About The Position

At Nordstrom, employees contribute to the company’s culture and reputation by providing excellent service, working as a team, and meeting sales goals. This professional sales role involves helping customers feel good and look their best, building relationships, and creating an experience that encourages customers to return. In Jewelry, Handbags, Accessories & Luggage, the employee helps customers find jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories. The role uses fashion and product expertise to recommend items suited to customers’ style and lifestyle, and to explain product features, materials, craftsmanship, and brand differences. Hours vary according to business needs, including evenings, weekends, holidays, and events; occasional flexibility to support other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of meeting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort using technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs, including evenings, weekends, holidays, and events.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Maintain current product knowledge and awareness of trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Work a flexible schedule that meets business needs, including evenings, weekends, holidays, events, and peak periods.
Build customer relationships using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Occasionally support other departments as needed.