About The Position

This seasonal commission sales role supports Nordstrom’s Accessories department at Fashion Show. The employee provides customer service and fashion guidance while working toward personal sales goals. They recommend products suited to customers’ styles and lifestyles, and explain product features, materials, craftsmanship, and brand differences across jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories. The role focuses on building lasting customer relationships and repeat business through in-store interactions, outreach, and digital selling tools. Employees follow Nordstrom’s 5-Point Selling Standard and use the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book. They also help keep the department ready for customers through stocking, re-merchandising, markdowns, merchandise recovery, and inventory participation. Hours vary by week according to business needs. The schedule may include evenings, weekends, holidays, event shifts, and occasional support of other departments. Physical work includes continuous movement for 6–8 hours per shift, frequent bending and reaching, handling merchandise, and lifting items weighing up to 10 pounds regularly and up to 25 pounds occasionally. Pay is listed at $13.25 per hour; commission on accessories sales typically ranges from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to earn customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, completing price markdowns and merchandise recovery, and participating in bi-annual inventory counts.
  • Stay current on product knowledge and trends and serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
  • Work a flexible schedule that meets business needs, including evenings, weekends, and peak periods; occasionally support other departments.

Benefits

  • Medical and vision insurance
  • Dental insurance
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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