About The Position

This seasonal commission sales role in Women's Apparel at Nordstrom focuses on delivering excellent customer service, meeting sales goals, and building lasting customer relationships. The employee helps customers create wardrobes for everyday life and special occasions by listening to their preferences, offering styling and fit advice, keeping informed about fashion trends, and recommending alterations when appropriate. The role uses Nordstrom's 5-Point Selling Standard and digital selling tools to support customer outreach and repeat business. The position also supports department operations by keeping merchandise customer-ready, helping the team maintain productivity, and working a schedule that varies with business needs. Hours may include evenings, weekends, holidays, event shifts, and occasional support for other departments. The role requires continuous movement during shifts and handling merchandise, including lifting items up to 10 pounds regularly and up to 25 pounds occasionally. The stated hourly pay range is $13.25–$13.25. Sales commissions vary by merchandise category; apparel, shoes, and accessories typically range from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses. Nordstrom lists benefits including medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources. Eligibility requirements may apply.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer style and fit feedback and styling suggestions, and recommend alterations or tailoring when appropriate.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, completing price markdowns, recovering merchandise, and participating in bi-annual inventory counts.
  • Maintain product and trend knowledge to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule based on business needs, including evenings, weekends, holidays, peak periods, and event shifts.
  • Occasionally provide support to other departments.

Benefits

  • Medical, vision, and dental coverage
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee assistance program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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