About The Position

This is a seasonal, commission-based professional sales role in Women's Apparel at Nordstrom's Fashion Show location. The employee helps customers build wardrobes for everyday life and special occasions by listening to their needs, offering styling and fit advice, and recommending alterations or tailoring when appropriate. The role focuses on delivering Nordstrom's 5-Point Selling Standard, building lasting customer relationships, and meeting personal sales goals while providing a welcoming customer experience. The employee also maintains the department's readiness and productivity through stocking, re-merchandising, markdowns, merchandise recovery, and participation in bi-annual inventory counts. The schedule varies according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments. The role requires substantial movement and handling merchandise throughout each shift.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach and a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to earn customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery.
  • Participate in bi-annual inventory counts.
  • Stay current on product knowledge and fashion trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
  • Occasionally provide support to other departments.

Benefits

  • Medical, vision, and dental insurance options
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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