About The Position

This seasonal commission sales role in Men's Apparel at Nordstrom focuses on delivering customer service, meeting sales goals, and building lasting customer relationships. The employee helps customers create coordinated wardrobes suited to their lifestyles, careers, and special occasions, offering styling expertise across sportswear, suiting, and accessories. The role follows Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. Sales associates build a personal customer base through in-store interactions, outreach, and digital tools, and use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to support follow-up. The schedule varies according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Able to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped merchandise, including reaching overhead to lift items.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard in every customer interaction.
  • Help customers build coordinated wardrobes with apparel, shoes, accessories, and styling advice.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Give honest, confident feedback on style and fit to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Contribute to a positive team environment, communicate openly, and help keep the department productive.
  • Build customer relationships through follow-up using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule, including evenings, weekends, holidays, event shifts, and occasional support for other departments.

Benefits

  • Medical, vision, and dental benefits
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability coverage
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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