About The Position

This seasonal sales role in Men's Apparel at Nordstrom focuses on delivering excellent customer service, building customer relationships, and achieving sales goals. The associate helps customers create complete wardrobes by styling casual and dress apparel for their lifestyles, careers, and special occasions, including sportswear, suiting, and coordinating accessories. Associates use Nordstrom's 5-Point Selling Standard and follow-up practices to build a personal customer base and encourage loyalty. They also maintain a customer-ready department, stay informed about products and trends, and contribute to a productive team environment. Schedules vary according to business needs and include evenings, weekends, holidays, and event shifts.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, support teammates, contribute to a positive team environment, and help keep the department productive.
  • Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
  • Work a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods; occasionally support other departments.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability insurance options.
  • Merchandise discount and EAP resources.
  • Potential eligibility for performance-based incentives or bonuses.
  • 401(k), PTO accruals, holidays, and other benefits, subject to eligibility requirements.
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