Seasonal Commission Sales - Men's Apparel - Topanga

Nordstrom•Los Angeles, CA

About The Position

At Nordstrom, employees contribute to the company’s culture and reputation by providing excellent service, working as a team, and meeting sales goals. This professional sales role focuses on helping customers feel good and look their best, building relationships, and creating customer experiences that encourage repeat business. In Men's Apparel, the employee helps customers build complete wardrobes suited to their lifestyles, careers, and special occasions. The role involves styling customers across sportswear, suiting, and finishing pieces such as belts, socks, underwear, shoes, and accessories to create coordinated looks. The schedule varies according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may also be required. Pay is listed at $18.80 per hour, with commission that varies by merchandise; apparel, shoes, and accessories sales typically range from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources. Eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Support the team each shift, communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships through follow-up, including the 2-2-2 Method, Nordy Club enrollment, and use of the Personal Book.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, event shifts, and peak periods.
Occasionally provide support to other departments.