Seasonal Commission Sales - Men's Apparel - Santa Anita

Nordstrom•Arcadia, CA

1d•Onsite

About The Position

Nordstrom is hiring a seasonal Commission Sales employee in Men's Apparel at Santa Anita. The role focuses on delivering excellent customer service, meeting personal sales goals, and building lasting customer relationships. In Men's Apparel, the employee helps customers create complete wardrobes suited to their lifestyle, career, and special occasions, providing styling expertise across sportswear, suiting, and finishing pieces such as belts, socks, underwear, shoes, and accessories. The employee follows Nordstrom’s 5-Point Selling Standard—Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up—and uses in-store interactions, outreach, and digital tools to develop a personal customer base. The position includes keeping the department customer-ready, staying current on product knowledge and trends, and contributing to a productive team environment. Schedules vary by week according to business needs and may include evenings, weekends, holidays, events, and occasional support in other departments. The posted pay rate is $18.80 per hour. Commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The role may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources; eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Maintain product and trend knowledge to serve as a trusted style resource.
Communicate openly, support teammates, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Help Men's Apparel customers create coordinated wardrobes for their lifestyle, career, and special occasions, including recommendations across sportswear, suiting, and accessories.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.