About The Position

The Commission Sales role in Women's Apparel at Santa Anita focuses on fashion styling, customer service, and growing a customer following both digitally and in-store. Salespeople set and achieve sales goals, build lasting customer relationships, offer confident style and fit feedback, and develop fashion and product expertise. They help maintain a customer-ready department by filling orders, stocking, re-merchandising, marking down prices, and light cleaning. The role's hours and schedule vary by week according to business needs, and employees may occasionally perform duties in another department. The position involves continuous movement for 6–8 hours per shift, frequent hand use and varied bending, reaching, and lifting. Compensation is listed at $18.80 per hour, with commissions that typically range from 3% to 14.5% for apparel, shoes, and accessories. The role may also be eligible for performance-based incentives or bonuses. Nordstrom offers benefits for eligible employees, including medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources.

Requirements

  • Excellent communication and people skills.
  • Self-motivated, goal-oriented focus.
  • Strong interest in using networking and technology to achieve sales goals.
  • Ability to excel in a team environment.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Organization and follow-through.
  • Ability to work a flexible schedule based on business needs.
  • Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, hand use, and lifting merchandise.

Responsibilities

  • Set and achieve in-store and digital sales goals using selling tools, including text and social media.
  • Build lasting relationships with customers.
  • Provide customer service on customers' terms.
  • Give customers honest and confident feedback about style and fit.
  • Seek fashion and product knowledge to build expertise.
  • Keep the department customer-ready by filling orders, stocking, re-merchandising, completing price markdowns, and performing light cleaning.
  • Grow customer relationships by opening new Nordstrom Rewards program accounts.
  • Be flexible to occasionally perform work or duties in a department other than the one hired into.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Retirement benefits
  • Paid time away
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee assistance program resources
  • Potential performance-based incentives or bonuses
  • 401(k)
  • PTO accruals
  • Holidays
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