Seasonal Commission Sales - Men's Apparel - Santa Anita

Nordstrom•Arcadia, CA

2d•Onsite

About The Position

Nordstrom is hiring for a seasonal commission sales role in Men's Apparel at Santa Anita. The role centers on providing excellent customer service, building relationships, meeting sales goals, and creating a welcoming shopping experience. In Men's Apparel, the salesperson helps customers create complete wardrobes suited to their lifestyles, careers, and special occasions, with styling expertise across sportswear, suiting, and coordinating pieces and accessories. Sales employees deliver Nordstrom's 5-Point Selling Standard, grow a personal customer base through in-store interactions and digital tools, provide style and fit advice, and follow up with customers to encourage loyalty. They also maintain a customer-ready department, stay informed about products and trends, and contribute to a productive team environment. Hours vary according to business needs and may include evenings, weekends, holidays, and events.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, including reaching and lifting items overhead.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Help customers build complete men's wardrobes by styling sportswear, suiting, and coordinating finishing pieces and accessories.