Seasonal Commission Sales - Men's Apparel - Fashion Valley

Nordstrom•San Diego, CA

5d•Onsite

About The Position

Nordstrom is hiring for a seasonal commission sales role in Men's Apparel at Fashion Valley. The role contributes to Nordstrom's customer-service culture by providing attentive service, building customer relationships, meeting sales goals, and helping customers create complete wardrobes. Associates offer styling expertise across sportswear, suiting, and finishing pieces such as belts, socks, underwear, shoes, and accessories. The position requires delivering Nordstrom's 5-Point Selling Standard, developing a personal customer base through in-store interactions, outreach, and digital tools, and following up with customers to encourage loyalty and repeat business. Associates also maintain a customer-ready department, stay informed about products and trends, and support teammates in a fast-paced, high-volume environment. Hours vary by week according to business needs and may include evenings, weekends, holidays, and events. The role may occasionally require supporting other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Meet customer follow-up expectations using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
Occasionally support other departments.