About The Position

Nordstrom is hiring for a seasonal commission sales role in Men's Apparel. The employee provides customer service, styling expertise, and sales support, helping customers create coordinated wardrobes suited to their lifestyles, careers, and special occasions. The role involves building customer relationships, meeting sales goals, maintaining product knowledge, and contributing to a productive team and customer-ready department. Sales associates follow Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They use in-store interactions and digital tools to build a personal customer base, offer style and fit guidance, and use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to support follow-up and customer loyalty. Hours vary according to business needs. The schedule may include evenings, weekends, holidays, event shifts, and occasional support for other departments. The role requires continuous movement and frequent handling of merchandise, including occasional lifting of items up to 25 pounds.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of meeting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard in customer interactions.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest style and fit feedback to build customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
  • Stay current on product knowledge and fashion trends.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Build lasting customer relationships through follow-up using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule that may include evenings, weekends, holidays, peak periods, and event shifts, and occasionally support other departments.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • The position may be eligible for performance-based incentives or bonuses.
  • 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.
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