Seasonal Commission Sales - Accessories - Towson Town Center

Nordstrom•Towson, MD

2d•Onsite

About The Position

Nordstrom is hiring a seasonal commission sales employee for its Accessories department at Towson Town Center. The role focuses on providing excellent customer service, building relationships, meeting sales goals, and helping customers find accessories suited to their style and everyday needs. Products include jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories. The employee uses fashion and product knowledge to recommend items and explain features, materials, craftsmanship, and brand differences. The position requires delivering Nordstrom’s 5-Point Selling Standard, developing a personal customer base through in-store and digital outreach, and following up with customers to encourage continued business. Employees help keep the department customer-ready, stay informed about products and trends, and contribute to a productive team environment. Hours vary based on business needs and include evenings, weekends, and holiday or event shifts; occasional support for other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in the bi-annual inventory count.
Maintain product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule, including evenings, weekends, peak periods, and holiday or event shifts, and occasionally support other departments.