Seasonal Commission Sales - Accessories - City Creek Center

Nordstrom•Salt Lake City, UT

1d•Onsite

About The Position

This seasonal commission sales role in Nordstrom’s Accessories department focuses on providing excellent customer service, building customer relationships, and meeting sales goals. The employee helps customers select jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories suited to their style and needs, while explaining product features, materials, craftsmanship, and brand differences. The role uses Nordstrom’s 5-Point Selling Standard and follow-up practices to build lasting customer relationships and repeat business. It also includes keeping the department customer-ready, maintaining product knowledge, contributing to a positive team environment, and working a flexible schedule that can include evenings, weekends, holidays, and event shifts. Hours vary by week according to business needs, and occasional support of other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of achieving targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build customer relationships and repeat business through the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book customer tracking.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts.
Provide occasional support to other departments as needed.