Seasonal Commission Sales - Accessories - Towson Town Center

Nordstrom•Towson, MD

1d•Onsite

About The Position

This seasonal commission sales role is in Nordstrom’s Jewelry, Handbags, Accessories & Luggage department at Towson Town Center. The sales employee helps customers find accessories that suit their style and everyday needs, offering product expertise about features, materials, craftsmanship, and brands. The role focuses on delivering excellent service, building customer relationships and loyalty, and achieving personal sales goals. Employees deliver Nordstrom’s 5-Point Selling Standard, develop a personal customer base through in-store interactions, outreach, and digital tools, and provide honest style and fit feedback. They maintain a customer-ready department, keep current on products and trends, and contribute to a productive team. Scheduling varies according to business needs and may include evenings, weekends, holidays, event shifts, peak periods, and occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise; lifting items above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, event shifts, and peak periods; occasionally support other departments.