Seasonal Retail Sales Associate, Towson Town Center
About The Position
As a Seasonal Retail Selling Colleague, you combine goal-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services on the sales floor and in the fitting room. You use product knowledge and customer engagement to meet sales targets, build trust, and encourage loyalty. The role also includes helping keep the shopping space clean, organized, and inviting. Colleagues review sales goals, learn about new arrivals and top-selling items, and keep current on trends and promotions. They welcome customers and build friendly, personal relationships; maintain a shoppable space by merchandising new receipts, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves; and share loyalty program benefits while ensuring customers have what they need. Colleagues support one another through honesty, care, and collaboration, and work to improve their performance and achieve individual and store results. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and willingness to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Engage customers with a warm welcome and personal conversation, understand their needs, and recommend suitable products and services.
- Use product knowledge and smart selling behaviors to achieve sales goals and build customer loyalty.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts, process damages and selected merchandise returns to vendors, update signs and pricing, and support merchandise moves.
- Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their visit.
- Collaborate with and support teammates to serve customers and communities.
- Learn from colleagues and continually improve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
