Seasonal Commission Sales - Accessories - Spokane

Nordstrom•Spokane, WA
•Onsite

About The Position

Nordstrom is hiring a seasonal commission sales employee in Accessories. The role focuses on providing excellent customer service, building relationships, meeting sales goals, and creating a customer experience that encourages repeat business. The employee uses fashion and product knowledge to recommend jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories suited to customers’ styles and needs, and explains product features, materials, craftsmanship, and brand differences. The position requires a flexible schedule based on business needs, including evenings, weekends, holidays, event shifts, and peak periods. Hours vary by week, and occasional support of other departments may be required. Pay is listed at $17.40 per hour, with commissions that typically range from 3% to 14.5% for accessories sales. The role may also be eligible for performance-based incentives or bonuses.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
  • Maintain current product knowledge and awareness of trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.

Benefits

  • Medical, vision, and dental benefits
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability insurance
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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