About The Position

This seasonal commission sales role is in Nordstrom’s Jewelry, Handbags, Accessories & Luggage department. The employee helps customers complete their look and meet everyday needs by recommending accessories that fit their style and lifestyle, and by explaining product features, materials, craftsmanship, and brand differences. The role is a professional sales position with commission earning potential and a focus on customer service, relationship building, and meeting sales goals. Sales employees deliver Nordstrom’s 5-Point Selling Standard, develop a personal customer base through in-store and digital outreach, provide trustworthy style and fit feedback, and follow up with customers to build lasting relationships. They also maintain a customer-ready department, stay current on products and trends, and contribute to a productive, positive team environment. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped merchandise, including reaching and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to earn customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule to meet business needs, including evenings, weekends, holidays, event shifts, and occasional support of other departments.

Benefits

  • Medical, vision, and dental benefits
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability benefits
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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