Seasonal Commission Sales - Handbags, Accessories & Jewelry - Tacoma Mall

Nordstrom•Tacoma, WA

1d•Onsite

About The Position

Nordstrom is hiring for a seasonal commission sales role in Handbags, Accessories & Jewelry at Tacoma Mall. The position focuses on delivering excellent customer service, building customer relationships, meeting sales goals, and providing fashion and product expertise. In this department, sales employees help customers find jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories suited to their style and everyday needs, and explain product features, materials, craftsmanship, and brand differences. The role includes delivering Nordstrom’s 5-Point Selling Standard, developing a personal customer base through in-store interactions, outreach, and digital tools, and following up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book. Employees also maintain a customer-ready department through stocking, re-merchandising, markdowns, merchandise recovery, and participation in the bi-annual inventory count. Hours vary according to business needs, including evenings, weekends, holidays, and events; occasional flexibility to support other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, customer outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns, and recovering merchandise.
Participate in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
Help customers select jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories suited to their style and lifestyle, and explain product features, materials, craftsmanship, and brand differences.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts; provide occasional support to other departments as needed.