Seasonal Commission Sales - Home Department - Tacoma Mall

Nordstrom•Tacoma, WA

1d•Onsite

About The Position

Nordstrom is hiring for a seasonal commission sales role in the Home department at Tacoma Mall. The employee provides personalized customer service and recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories. The role uses product knowledge, design awareness, and a consultative sales approach to help customers find solutions suited to their style, needs, and lifestyle, while building relationships through service and follow-up. Employees deliver Nordstrom’s 5-Point Selling Standard, build a personal customer base, achieve individual sales goals, maintain product knowledge, and help keep the department customer-ready. The schedule varies according to business needs and includes evenings, weekends, and holiday or event shifts. Occasional flexibility to support other departments may be required. The position involves continuous movement and handling merchandise, including lifting items up to 10 pounds regularly and up to 25 pounds occasionally.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships through follow-up, including the 2-2-2 Method, Nordy Club enrollment, and use of the Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
Occasionally provide support to other departments as needed.