Seasonal Commission Sales - Home Department - Tacoma Mall

Nordstrom•Tacoma, WA

2d•Onsite

About The Position

Nordstrom is hiring a seasonal commission sales employee for the Home Department at Tacoma Mall. The role provides personalized service and product recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories. Employees use product knowledge, design awareness, and a consultative sales approach to help customers find solutions that suit their style, needs, and lifestyle, while building lasting relationships through service and follow-up. This professional sales position focuses on delivering Nordstrom's 5-Point Selling Standard, building a personal customer base, meeting sales goals, and keeping the department customer-ready. The role requires a flexible schedule that may include evenings, weekends, holidays, event shifts, peak periods, and occasional support of other departments. Hours vary by week based on business needs.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
Work varied hours based on business needs, including evenings, weekends, holidays, and event shifts, and occasionally support other departments.