Seasonal Commission Sales - Accessories - Spokane

Nordstrom•Spokane, WA

About The Position

This seasonal commission sales role in Accessories at Nordstrom focuses on providing excellent customer service, building customer relationships, and achieving sales goals. The employee uses fashion and product expertise to recommend jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories that suit customers’ styles and needs. They educate customers about product features, materials, craftsmanship, and brand differences, and help create experiences that encourage customers to return. The role includes building a personal customer base through in-store interactions, outreach, and digital tools; using Nordstrom’s 5-Point Selling Standard and follow-up practices; and keeping the department customer-ready. Work schedules vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments. The position requires sustained movement and handling merchandise, including lifting items weighing up to 10 pounds regularly and up to 25 pounds occasionally. The listed pay is $17.40 per hour. Commission for accessories sales typically ranges from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses. Nordstrom offers benefits that may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources; eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, processing price markdowns, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book tool.
Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods; occasionally support other departments.