Seasonal Commission Sales - Accessories - Tacoma Mall

Nordstrom•Tacoma, WA

1d•Onsite

About The Position

Nordstrom is hiring a seasonal commission sales employee for its Accessories department at Tacoma Mall. The role focuses on delivering excellent customer service, meeting personal sales goals, and building lasting customer relationships. The employee recommends jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories based on customers’ style and needs, and educates customers about product features, materials, craftsmanship, and brand differences. The position requires a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods, and may occasionally involve supporting other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort using technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Work a flexible schedule that meets business needs, including evenings, weekends, holidays, and peak periods.
Build lasting customer relationships and predictable business using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Occasionally provide support to other departments as needed.