Seasonal Commission Sales - Shoes - Los Cerritos Center

Nordstrom•Cerritos, CA

2d•Onsite

About The Position

Nordstrom is hiring a seasonal commission sales employee in Shoes. The role centers on delivering personalized customer service and product expertise to help customers find footwear that suits them, while contributing to sales goals and a positive team environment. The employee builds relationships through in-store interactions, outreach, and digital tools; helps customers with selections and fit; and maintains a customer-ready department. Sales commissions for shoes typically range from 3% to 14.5%, and the position may be eligible for performance-based incentives or bonuses. The schedule varies by week according to business needs and includes evenings, weekends, and holiday or event shifts. Occasional flexibility to support other departments may be required. Applications are accepted on an ongoing basis.

Requirements

A genuine passion for fashion, styling, and customer experience.
A self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
A team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching for and lifting items above the head.
Ability to regularly lift items up to 10 pounds and occasionally lift items up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest style and fit feedback, assist customers with footwear fit, buckling, and lacing, and present curated selections.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery, and participate in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book customer tracking.
Work varied hours based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.