Seasonal Retail Sales Associate, Los Cerritos Center
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with relevant products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to meet sales goals, build trust, and encourage customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they build customer relationships, maintain a shoppable space through merchandising and other merchandise tasks, share loyalty program benefits, and provide a sincere, helpful close to each customer interaction. Teamwork, continuous improvement, and a focus on individual and store results are important parts of the role. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Welcome customers, learn about their needs, provide personalized recommendations, and build customer relationships.
- Work toward daily selling goals by engaging customers and using effective selling behaviors.
- Help maintain a clean, organized, and inviting sales floor.
- Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you.
- Support teammates through honest, caring, and collaborative work.
- Learn from others and continuously improve to contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
