Seasonal Commission Sales - Home Department - Washington Square

Nordstrom•Tigard, OR

About The Position

This seasonal professional sales role in Nordstrom’s Home department focuses on delivering exceptional customer service, building lasting relationships, and meeting sales goals. The employee helps customers create spaces they love by offering personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories. The role uses product knowledge, design awareness, and a consultative sales approach to find solutions suited to each customer’s style, needs, and lifestyle. Sales employees deliver Nordstrom’s 5-Point Selling Standard, develop a personal customer base through store interactions and digital tools, and maintain customer relationships through follow-up. They also help keep the department customer-ready, stay informed about products and trends, and contribute to a productive team environment. Work schedules vary according to business needs and may include evenings, weekends, holidays, and event shifts.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help the department stay productive.
Build customer relationships through follow-up using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
Occasionally support other departments as needed.