Seasonal & Regular Commission Sales - Women's Activewear - Washington Square

Nordstrom•Tigard, OR

6d•Onsite

About The Position

Nordstrom is hiring for a professional sales role in Women's Activewear. The role centers on delivering attentive customer service, building customer relationships, providing fashion and fit guidance, and meeting personal sales goals. Sales employees help customers find apparel suited to everyday life and special occasions, offer styling suggestions, share product and trend expertise, and recommend alterations or tailoring when appropriate. The role includes earning commission on sales. Employees deliver Nordstrom's 5-Point Selling Standard, develop a personal customer base through in-store interactions, outreach, and digital tools, and use follow-up practices to build lasting relationships. They also maintain a customer-ready department through stocking, re-merchandising, markdowns, merchandise recovery, and participation in bi-annual inventory counts. Employees work collaboratively and may occasionally support other departments. Hours vary according to business needs. The schedule may include evenings, weekends, holidays, event shifts, and peak periods, and requires flexibility. The role involves sustained movement and handling merchandise, including lifting items up to 10 pounds regularly and up to 25 pounds occasionally. The listed hourly pay range is $17.05 to $17.05. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life insurance, disability insurance, merchandise discounts, and employee assistance resources, subject to eligibility requirements.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Able to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns, recovering merchandise, and participating in bi-annual inventory counts.
Maintain product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Provide styling suggestions and recommend alterations or tailoring when appropriate.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, event shifts, and peak periods; occasionally support other departments.