Seasonal & Regular Commission Sales - Women's Apparel - Southcenter

Nordstrom•Tukwila, WA

5d•Onsite

About The Position

Nordstrom is hiring for a professional commission sales role in Women's Apparel. The employee helps customers build wardrobes for everyday life and special occasions by listening to their needs, offering styling and fit recommendations, suggesting alterations when appropriate, and creating a customer experience that encourages loyalty. The role offers commission-based earning potential and involves meeting personal sales goals, developing customer relationships, and serving as a knowledgeable resource on products and fashion trends. Employees deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They use in-store interactions, outreach, and digital tools to develop a personal customer base, including the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool. The position also supports department operations by maintaining a customer-ready sales floor and assisting teammates. Hours vary by week according to business needs. The schedule may include evenings, weekends, holidays, event shifts, and occasional support for other departments. The role requires continuous movement for 6–8 hours per shift and regular lifting of items up to 10 pounds, with occasional lifting up to 25 pounds.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Ability to frequently use hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching above the head to lift them.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and drive loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and fashion trends to serve as a trusted style resource.
Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book.
Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods.