Regular & Seasonal Commission Sales - Women's Apparel - International Plaza

Nordstrom•Tampa, FL

4d•Onsite

About The Position

This professional sales role in Women's Apparel at Nordstrom focuses on delivering excellent customer service, building customer relationships, and meeting personal sales goals. The employee helps customers create wardrobes for everyday life and special occasions by listening to their needs, offering styling and fit advice, and recommending alterations or tailoring when appropriate. The role also involves developing product and fashion-trend expertise, following up with customers, and creating an experience that encourages them to return. Employees follow Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They build a personal customer base through in-store interactions, outreach, and digital tools, including Nordy Club enrollment and the Personal Book. Hours vary according to business needs, including evenings, weekends, holidays, and event shifts; occasional support of other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward merchandise; and lifting up to 10 pounds regularly and up to 25 pounds occasionally.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Maintain product knowledge and awareness of trends to serve as a trusted style resource.
Communicate with teammates, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book.
Work a flexible schedule that may include evenings, weekends, holidays, event shifts, and occasional support of other departments.